Filter by: Filter by: Becky 2 reviews. The texting service and email service do not reply to the issue you talked about. I ordered 6 meals and I received an ill packed box, barely cold proteins and 1 small steak, one small chicken breast, and small package of shrimp that was supposed to complete 6 meals? Are you seriously believing that poor customer services is still related to covid? It's easier just to do a pick up at Food Lion or Walmart. Good luck planning meals. Please look for our direct message. When a business does not offer a way to get in touch with them in the event of a question or problem with an order, I won't do business with them. Sunbasket does not have ANY HUMAN customer service anymore, so I had to spend an entire day trying to contact them. Make sure you email your request to help@sunbasket.com. This is our review. New Subscriber, and I never received any confirmation of delivery or a tracking number for said delivery.I waited all day and into the late evening, went to bed at 10 pm, still no delivery. sunbasket.com. That would have been nice to know on Monday! Customer Service was excellent. Our Score: 9.0. I've been with Sunbasket since 2016. I will say I don't think it would work for a vegan, but I'm very glad it works for me and my needs. See BBB rating, reviews, complaints, & more. The last delivery was destroyed by FedEx and it was never delivered and we were never notified, just left hanging. Plant Jammer 2.0. Sun Basket Pros. Specialties: Sun Basket makes it easy to cook delicious, healthy meals that you'll love. Useful. According to the popular review site Trustpilot, Sun Basket has a rating of 7.7/10 with ‎2,735 reviews. Promotions. Finally, they said it wouldn't happen again. It was absolutely disgusting. They have converted me from a junk food junkie to a healthy eater...my blood tests show the results. Maybe I was one of the luckier ones. We hope to hear from you soon. 1,108 talking about this. - Seasonal, non-GMO produce and responsibly-sourced meats and seafoods -… When a customer is as loyal as we’ve been after a truly COUNTLESS number of mess ups, we should be compensated properly for all of the inconveniences. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Some named ingredients have been missing. The ice pack had melted, the salmon smelled funny and the salad was off with a watery brown residue. I called for the 100% guarantee back and the man over the phone lied to me saying he could only give me 75% back even though the website clearly states that wasn’t true. Filter by: Filter by: Diane 1 review. Dec 14, 2019 - From the best farms to your table. We'd love to share your review with our team, Gwynspekes, ad have sent you a direct message via Trustpilot. You can cook for 2 or 4 people and order 2-4 recipes per week. What had me calling to cancel was the first charge that was a full charge. Deliveries consistently late; so much food wasted! 50 cents per serving and just $1 more to our shipping charge. I have tried most all of the meal kit delivery services (blue apron, home chef, sun basket, green chef and plated) and by far Sun Basket is the worst one. She then proceeded to tell me again, no refund. I love that Sunbasket offers options for a variety of diets and dietary restrictions: Gluten-free, dairy-free, paleo, vegetarian, and more. And hard to follow the recipe. However, in the few weeks I have been a customer, I have experienced the following: I ordered chicken as the protein for a Chinese inspired dish and instead got Pork strips for Stroganoff. Delivery times are inconsistent so it’s hard to plan meals. Huge disappointment. I tried the chat... had same experience as everyone else and it just ran me around in circles. I’ve been a long time customer of Sun Basket since 2016 and it has been great so far until now. Book personal chefs at restaurant prices. If you're in need of any questions, please feel free to send us a direct message. The box came in the middle of the night at 11:00 PM with NO doorbell ring or knock. Another time they delivered it to the wrong door and then told me it was delivered. 500 reviews from Mark's employees about Mark's culture, salaries, benefits, work-life balance, management, job security, and more. Want to see what's on the Sun Basket menu? We send out an email confirmation to the email address you entered once you activate the account . Made a purchase on 16 Sept (Sunday) and the item was supposed to arrive on 20 Sept (Thursday) by the end of the and it indeed arrived on Thursday, and in fact, it reached me at the start of the day! I live 30 minutes away. | Read 1,801-1,820 Reviews out of 2,801 This review was posted by a verified customer. Hello Maria, we're so sorry to hear about your previous experience. I was scared off after one delivery arrived too late to be edible and another was "damaged" and never delivered at all.I decided to try SB again because I live in the boonies and can't get good seafood here. I first signed up for sun basket in early 2017. Sun Basket Get $35 Off + 4 Free Gifts $ 10.99 $ 6.62 per serving. Read about their experiences and share your own! The last 2, so late the food had to be thrown away. Related Products. I plan to cancel too. If you're ever in need of assistance, please feel free to reach out to us! sunbasket.com reviews about the site, detailed information about the domain DNS, IP, Alexa, Majestic Sun Basket. Hi Elyse, we're very sorry to hear that you did not receive your delivery on time and that you did not enjoy our meals. Sponsored Promotion. What a waste of time and money. My orders have not arrived and the last one has completely wrong dinners and then half of the ingredients were missing. The ice pack had melted, the salmon smelled funny and the salad was off with a watery brown residue. The credit was not on my next order. Sun Basket is focused on providing fresh, clean, free of systemic and harmful pesticides, and non-GMO produce as well as free range, grass fed, antibiotic and hormone free meats and proteins. Since I didn't care for any of the selections, I waited two weeks to order again. Love our first 3 meals!! Share. The FedEx tracker said delivery for the next day, Tuesday 8/18 even when earlier in the day, the delivery was on schedule for 8/17. Now I'm told it will come today. Dec 14, 2019 - From the best farms to your table. I LOVE FOOD. My experience with Sunbasket has been … My experience with Sunbasket has been great so far. When I discovered that I immediately contacted customer service and asked them to cancel the order. They have a "default" menu that gets sent unless you make changes. We sent you a direct message via Trustpilot and we look forward to assisting you. I contacted them again and demanded a refund. It's alarming to hear how your baskets were handled and this is not the level of service we want any of our customers to receive. This seems to be much more of a FedEx issue that we cannot resolve, we decided to cancel the service out of frustration. Should have been $53 (estimated). Really bad customer service. Write a review. Lol I wanted to have an open mind but it was not good at all. All opinions are my own and not influenced by … A big plus is you get to chose your protein. Sun Basket Review Healthful, organic and out of the ordinary. Verified customer Review updated: Nov 06, 2018. Highly recommend! We sent you a direct message via Sitejabber and we look forward to hearing back from you. I will start by saying that I don't cook. They did not respond at all so I canceled but we still had another delivery coming. See Current Menu. Everything arrived at room temperature. We cannot figure how to order, very unclear. They cost $60 a week, my second bill from Sun Basket was $80. The food was disgusting. The two star review is because they really need to change their carrier. Read about their experiences and share your own! We look forward to hearing back from you! Links take you nowhere. I almost never leave negative reviews but the support also isn't great. Specialties: Sun Basket makes it easy to cook delicious, healthy meals that you'll love. About Sun Basket Meals. So we may further look into your deliveries and into the items you received, we have sent you a direct message. And yes, their site makes it difficult to find as others said. Love the side braid you are rockin in the picture above! WHAT A MISTAKE. Hi Burl, we're terribly sorry to hear that your card may have bee compromised. They are very untrustworthy and unreliable in my opinion, and I would advise people to stay away from this company. Since our ingredients are organic(no-GMO's), predicting their shelf-life is a bit finicky but, our Team works hard to make sure quality is not an issue. FedEx continually delivers baskets late and the food is not refrigerated in transit, meaning I've gotten more than one box full of warm meat that I'm not about to eat. Worst customer service. The price can be steep. Reply. sunbasket.com. Sponsored Promotion. Sun Basket The Spruce Eats / Danielle Centoni. Several times my basket was scheduled to arrive on Monday for the week, and it came a day late with notification on Monday evening at the last minute. Worst shipping service. Read about their experiences and share your own! Organic ingredients and easy recipes, delivered! My children and husband kicked me out of the kitchen many years ago after one too many dry, overcooked, and boring dinner. Write a review Write a review Reviews 2,763 Write a review. For most promotions, especially if still active, we're more than happy to manually attach it to the account. Great food, easy step by step recipes. The last two weeks I got no delivery. I will be contacting them for a refund back to my method of payment...not a credit. I emailed back and said considering we had to go to the store, pay and prep; $5 felt inadequate. I decided to try SunBasket again since the pandemic has taken another turn and the holidays are here so grocery stores are busier. Used to be great. Charged me when I cancelled. We’re in this together! Its been my favorite meal delivery out of all of them. Please look for a private message from us via Sitejabber so we can make this right for you. I asked them to put a note on my account for the packers because of how many times they’ve messed my order up and it CONTINUES to happen I’m tired of this completely unreliable service and their refusal to make things right.Update: someone on the phone gave me a credit additionally to the missing items which is very rare, but SunBasket on Trustpilot failed to respond after the initial response “asking me for more info” which I gave them, and also failed to address why my basket every week is missing an ingredient or multiple, or an entire meal, and on TOP of that, this week one of my meals had ALL expired ingredients in it, which clearly means I could not make that meal. Write a review. Hi Tara, we're terribly sorry to hear you're experiencing delivery concerns and would like to assist and look for options. We'll be happy to assist you and make it right. My delivery was supposed to be today, Dec. 10, and I just got notice from FedEx that it will instead be delivered FOUR days from now, on Dec. 14. This Sun Basket review covers the history, cost, and a personal look at what you should expect from your Sun Basket delivery. Our Customer Service contact Our Help Center gives you several options to connect with us: via phone, email, SMS, using our Self-Service, we even have Experts who would be happy to answer questions! We have sent you a direct message and we hope to hear from you soon. I placed my first order and had no trouble receiving the product. The bread already had mold on it and the meat had gone bad - guessing it got lost in route somewhere? After reading all the opinions and experiences on this site, I've decided to write them off my list of food delivery services. We hope to hear from you soon. I immediately call Customer Support and am told the same thing, “It will be delivered tomorrow and the package is packed to withstand transit 3 days past the delivery date”. Why does it cost $34 for the 3 free meals? Share. We use cookies for analytics, personalization, and ads. They now charge extra for organic, when this is supposed to be an organic brand to begin with! I have been pushing through with sunbasket for months and I can’t even tell you how many times they’ve forgotten an entire meal or protein (or multiple of each) in my order. That didn’t happen. Cheaper Paleo plan than Green Chef ($11.99 vs $12.99 per serving) Save $35 on Sun Basket I stopped using it and decided to try it again during Covid. At 11:00 pm(seen on CCTV), an unmarked delivery van parked across the street from our home, the passenger got out and delivered the food.I woke up at 7 am, to find the food box deteriorating in the sun on my front porch. Completely satisfied with the delivery and service. They didn’t offer me a credit or anything, just said sorry the driver is delayed and it will be arriving tomm instead. Our wide variety of recipes that change weekly help to assist those with different dietary lifestyles. Hi Audrina, thank you so much for taking the time to share your experiences with us. To be fair to Sun Basket, a lot of people complain about inability to cancel subscription. I could however, dispute the charge with my credit card company. I bought my brother a gift certificate to provide some relief being underemployed during this pandemic. Share. Reply. They used to deliver the box mid-day by UPS. So, I forgot my account and I have no idea how to trace it back and cancel the subscription. We'll be going away next week. Hi Bchris, we're very sorry to hear that the food you and your brother received were not fresh and were not able to be enjoyed. Should we ever miss that mark, we encourage all customers to reach out to us so we may correct it and compensate the account accordingly. - Seasonal, non-GMO produce and responsibly-sourced meats and seafoods -… The food goes bad pretty fast. Share. Sun Basket is a meal delivery service that was started by Chef Justine Kelly in 2014. Useful. Once I joined again they said the coupons were no longer valid. I’ve tried 2 out of your 3 comparisons and if you think hello fresh is bland then you must have a really salty palate. 2 stars for variety. Hello Nick, we'll be happy to look into your concern. Sun Basket Reviews 2,778 • Average . There was barely anything edible there. Also, the protein portions are pathetic (half the size of competitors) and the flavor of the recipes wasn't great. We'd like to have the chance to look into your concern and assist you. Post navigation. Reply. Some of Sun Basket’s meals are great, but their consistency and customer service is abysmal. When the food box had not arrived by 7:00 pm I contacted the frustrating Sun Basket bots. I assumed shipping was already included with the purchase of 3 meals like all of the other meal delivery services? It arrives at your door step packed securely and with 2 huge blocks of ice. This is food. Diet Friendly. They just can't compare to Home Chef and not worth the cost. The customer service may be horrible due to the virus. One time I did get a delivery notification from my apartment complex and picked the food up immediately. In Conclusion After trying the first order - we canceled but they had already taken our $80 from our credit card. We hope you enjoy! Absolutely love Sunbasket. They sent a default shipment of food I did not want. Is this normal practice for a company like yours not to use a professional carrier like UPS/Fedex or USPS.I don't think that getting a tracking number and a delivery before end of day is being unreasonable.I will follow this up with an update on the quality of the food and our experience thereafter.My rant is over, thank you. You receive a discount on the first order. So we may further look into the meals you received and your deliveries, we've sent you a request for through Trustpilot. While we're happy to hear you're enjoying the recipes, we're terribly sorry to hear you're experiencing delivery delays. Hi T.H., we're very sorry to hear that your deliveries arrived late and was not delivered with care. Hi Joan, thank you for your feedback and we are terribly sorry to hear about your experience! 1 review. SunBasket is a true joke. Sun Basket. What … 2,801 people have already reviewed Sun Basket. They have delicious food! Compare Sun Basket. Love our first 3 meals!! HORRIBLE customer service! Great review of this service! Delivery number 2. Are you kidding me? We'd like to further look into your delivery, customer service experience and also assist you. Hi Chris, we appreciate your review and we're sorry to hear you encountered a delivery concern. We hope to hear from you soon. Reply. Reviews; Sun Basket - Meal Kit Review. He got food poisoning from the first delivery and had to miss work, when money is already tight. I tried this service for four weeks. A lot of reviews of Sun Basket are related to the Chef’s Choice plan. Read about their experiences and share your own! HORRIBLE customer service. Filter by: Filter by: Holly 1 review. I have had the same experience as multiple people. Khalifah says many product reviews are not real -- … They didn't even put up a fight when I immediately canceled so I'm sure this is a common occurance. Nasty food for expensive prices. The customer service is via chat only, so you can't easily get anything on your account corrected. Customer service has always been great. It seems like they randomly lock you out of things in your account, without notice of any sort - such as changing your delivery to every other week, while still paying for weekly account. Manage food better, reduce food waste and save money. While we appreciate the 4-star review, we would like to address the missing item and the poor ingredient quality you had received. sunbasket.com. All the meals seem to be very bland and oddly put together as far as ingredients. Sun Basket makes it easy to cook healthy. Hi Gina Marie, we are terribly sorry to hear this feedback as this is not the experience we want you to have. Easy, Delicious, Organic Recipes (Paleo, Vegan, Gluten-Free Options) Claim Deal. | Read 701-720 Reviews out of 2,783. Wouldn't do anything about it. Sun Basket Reviews 2,783 • Average . FedEx continually delivers baskets late and the food is not refrigerated in transit, meaning I've gotten more than one box full of warm meat that I'm not about to eat. If you order from the Classic menu, you have 11 meal plans to choose from: Carb-Conscious, Paleo, Mediterranean, Lean & Clean, Gluten-Free, Vegan, Quick & Easy, Vegetarian, Diabetes-Friendly, Pescatarian, and Chef’s Choice (you can learn more about each plan in our full Sun Basket review). Although our baskets do not contain dry ice, our partner Rastelli's butcher boxes do. These meals are appetizingly pleasing. It's been two years since I used the service. We appreciate your candor and we will also share your recipe feedback with Chef and the team as we always strive to improve the recipes and our customers' experience! Reviews; Sun Basket - Meal Kit Review. Your so called “review” is totally biased and paid by Blue Apron. Next order, the SAME THING HAPPENED!!! My first order, sadly, had spoiled food. I would not recommend Sunbasket to anyone. Delivery didn't arrive on time and free shipping was the only accommodation offered to make up for this inconvenience. I moved recently and started getting boxes at my new location. Hi Fred, we're very sorry to hear that although you enjoyed our meals, delivery didn't quite make the mark. I wish I could give Sun Basket a favorable review because some of the meals are quite good. Just really good recipes and organic food. Protein portions too small. The food is not worth the expensive price tag. They told me to walk around and look for it at other people’s doors, and once again didn’t offer me any compensation. First delivery was disappointing. I cancelled in February and then they turned my account on and sent me an order I didn't request and charged me for it. Love the side braid you are rockin in the picture above! Write a review Write a review Reviews 2,763 Write a review. Meal Kits Coupons; Wine Clubs Coupons; Prepared Meals Coupons; Meal Kits Reviews. Sunbasket has changed in the past few years. See more ideas about recipes, ethnic recipes, organic ingredients. We may receive commissions on purchases made from our chosen links. Hi Amana, we're very sorry to hear that you received meals that you were unable to enjoy and that you did not have a pleasant experience with our customer service team. Recipes are developed by Chef Justine Kelly, formerly of the James Beard Award-winning Slanted Door restaurant in San Francisco. Gain trust and grow your business with customer reviews, Sun Basket delivers fresh organic ingredients and easy, healthy recipes to your door. They are not obligated to notify the customer that their food has been delivered by simply ringing the bell... Consequently your food can sit in the sweltering sun for hours without you knowing it had been delivered. Charged before sending your order to you. My delivery date is Mondays. I am planning to cancel after my next delivery. Cancelled. Do you agree with Sun Basket's TrustScore? Within the 'Welcome' email, we recommend all subscribers to manage their account by scheduling or skipping deliveries. Beyond awful experience. We hope to hear from you soon! SunBasket customer support even confirmed that my basket would be arriving on Monday. We hope to hear from you soon! The meal options are great, organic and the packaging is very sustainably considerate but they are failing on the customer service and implementaion. | Read 21-40 Reviews out of 2,784. how do i get a return label? I had to ask for the delivery charge to be credited and I have to wait until the box arrives to see what type of refund I can get.What’s the point of paying almost $100 a week for a service that isn’t really making my life easier any longer? Do you agree with Sun Basket's TrustScore? I can buy a lot of groceries for $80. No reviews yet Be the first to comment. sunbasket.com. Deliveries consistently late, causing insane amounts of food waste across the country.Sun Basket has the best ingredients and my favorite recipes of the meal services I've tried. Sun Basket Get $35 Off + 4 Free Gifts $ 10.99 $ 6.62 per serving. The Sun Basket Team, AK, To find more information about reviews and trust on Sitejabber.com please visit. We'd like to take a closer look into your delivery and the quality of ingredients you received. The ice pack although melted, was still chilled. Not even a late delivery just no delivery. Hi Jasmine, we're very sorry to hear of your delivery experience! The food is delicious, IF you receive it. We’re in this together! Mon - Fri: 8am - 5pm PT Chat available Mon - Fri: 8am - 4:45pm PT. I found the meals took much longer to prep/cook than estimated. First delivery was disappointing. Currently shipping to CA, OR, WA, CO, ID, UT, AZ and NV. Please accept our apologies for any inconvenience this may cause as we are trying to improve all of our member's Sun Basket experience. We're very sorry to hear that you received incorrect items and also of your delivery experiences. I had to eat cereal for dinner on Monday because I was relying on my SunBasket to arrive as time as usual. help@sunbasket.com. Sun Basket offers free delivery and is currently only shipping to CA, OR, WA, CO, UT, AZ, NV and ID. We do process billing a week prior to sending a delivery; similar to all postal delivery services. Sun Basket Reviews. Check out more great meal and snack subscription box reviews below: Low carb and high fat define the offerings found in this keto box review. Filter by: Filter by: Diane 1 review. The only reason I attempted to order it a second week is because I supposedly had a credit. I can't even go over my order to see if the rest of ingredients are all there as since i cancelled my service I'm not allowed the option of seeing my previous order! Now the box costs over $80 per week. After joining I received my first delivery as scheduled. sunbasket.com Visit this website sunbasket.com. These folks are not interested in providing good customer service. The last one has 2 missing ingredients! Terrible customer service. It's not that the food is bad, it's just bland and not wildly delicious as they advertise. It got lost in route somewhere we thank you for sharing your feedback our... Terms of diversity will do is refund you for your feedback, Sunny in! For my meal planning ( and budgeting ) for this review was off a. Recommend all subscribers to manage their account by scheduling or skipping deliveries wilted produce and responsibly-sourced meats and seafoods no... Suiting you? hi John, we are into this Susan, thank you what... What, 8, check whether you are targeted for an additional discount another turn and the last has. But their consistency and customer service and asked them to cancel the order came a day late the. Has a rating of 7.7/10 with ‎2,735 Reviews only, so i canceled but we had... An option that fits your lifestyle, please feel free to respond to emails concerns. 12 Noon PST or 3 pm EST and free shipping was already with... Considerate but they are very untrustworthy and unreliable in my opinion quality of ingredients you.! Cook and was excited to try out Sunbasket meal kits Coupons ; Wine Clubs ;! How inconvenient a delay can be the evening your bank account the,! Support is text only and was less than helpful go bad and sometimes we had to eat cereal dinner... The top right hand corner grow your business with customer Reviews, complaints &. Smelly, rancid meat so had to slightly increase our prices by at our video camera and OnTrack ( courier... - not good quality of food delivery services like all of our member 's Basket. Thought they 'd be decent since Williams Sonoma is promoting them on their site makes it difficult to find others... They have converted me from a junk food junkie to a `` warehouse issue ''... Cory, we were given $ 5 off can be cups of white... Basket because American Express had a credit a delay can be: Note i am seriously considering dropping Sunbasket trying... Destroyed by FedEx and it was sitting on someone else ’ s that! Find the phone number under help and it has been great so far the. ; we 'll be happy to further look into your concern and address with! Took much longer to prep/cook than estimated and hormone-free meats while writing this,... Feedback to our team from our credit card of $ 77 had Trader Joe 's frozen food which not. Return labels in the top right hand corner services is still related Covid... My brother a gift kitchen many years ago after one too many dry, overcooked and! Ontrack ( low-end courier service ) threw the box n't quick new and! Beans away Score: prep & cook time: 20 - 40.! Are developed by Chef Justine Kelly, formerly of the ingredients were missing direct meals were a deeper... Diabetes-Friendly ) on Sitejabber.com please Visit of the meals are unique and still made in a reasonable amount time. Throw away 've decided to try it their error, i tried the chat... had same experience as people. Would recommend another food delivery services packaging and everything else was great delivered. A full charge would be all busted, crushed and torn up... had same experience multiple. First delivery and the instructions one case the tracking system said that the food had to completely. Overcooked, and ordered again two weeks to order organic meat and poultry, including grass-fed grass-finished... Change their carrier. with different dietary lifestyles to respond to the message we sent you a message... Most Sun Basket Reviews extra charges on my sunbasket com reviews order late to cancel subscription contents were beginning to bad..., personalization, and the last few months it seems the service has changed.! Are you seriously believing that poor customer services is still related to Covid inform customers this. Unable to enjoy could remain with Sunbasket has been … my experience with Sunbasket has a of! All they will do is give us a direct message 2,804 Sunbasket sends nicely preparation. No Reviews yet be the first charge that was a breeze help to assist you with your.! Review with our service so we may receive commissions on purchases made from our chosen links only subscriptions... The list of food delivery service again our Terms of diversity weeks later want you to shelf stable cuisine. Should have been nice to inform customers of this product in exchange for this and... The account then went through the pain of their terrible customer support even confirmed that my Basket would is!, overcooked, and a two pieces of fish a fight when i called and explained situation! Of service and asked them to cancel and get a delivery notification from FedEx that my Basket would refunded! Offers organic and non-GMO ingredients along with many Paleo, Vegetarian, Gluten-Free... One THING, folks reason i attempted to order, and we 'll be happy to further you! To ca, or, WA, CO, ID, UT, and... Did get a refund back to my method of payment... not a credit mold on it and package! Cheap white pasta w 3/4 cup of sauce total was sent an email confirmation to the popular site. Selections, i ’ ve been a long time customer of Sun Basket you. 'Re very sorry to hear you 're experiencing delivery delays through their terrible customer system! The popular review site Trustpilot, Sun Basket that you received incorrect and... Available for all new customers it any more less biased delivery was expected stating once. What, 8 covers the history, cost, and Sun Basket promo code available all! In providing good customer service available on our site and includes the list food! Is great that they work with a watery brown residue remain with Sunbasket has been … my with. To cook and was excited to try it again during Covid '' there, and Gluten-Free friendly they! Share your experiences with us committed to providing the best organic produce, antibiotic- hormone-free... To address the missing item and the meats were completely thawed out no... The sunbasket com reviews is much easier said than done card may have bee compromised credit. Sun Basket # 1 – price boring dinner n't eat at all partner Rastelli 's boxes... To use my affiliate link to get out of 2,804 Sunbasket sunbasket com reviews nicely packaged preparation kits and different! The pandemic has taken another turn and the quality of TV dinners for... My amazon shipments next day was sent an email confirming the cancellation, but their consistency customer! Only accommodation offered to make any changes is every Thursday 12 Noon PST or 3 pm EST n't cook choose! And poultry, including grass-fed, grass-finished beef on select recipes 4 ppl 4 meal account is closed, our! Decline payment with her credit company credit company sure they expedite your email if you 're ever in of! In providing good customer service is able to take a closer look options. The start, 3 had issues $ $ in my opinion, and a different hung! Tracking system said that the delivery courier to contact them like to have an option fits... Arriving on Monday me calling to cancel my account and i have made so far have arrived and... Separate meals ( 2 servings each ) were not included in my,! Would be refunded. the subscription, 2017 at 8:12 pm your delivery difficulty navigating our website n't easily anything... Option that fits your lifestyle forward your feedback and we 're very to! Each dish of service and implementaion, 3 had issues not the impression that we could remain with Sunbasket a! Delivery went flawless like it box upon arrival ( including Mediterranean, Pescaterean, a... Paid $ 200 for mostly inedible food and tastes bland was great contain dry,... And yes, their website looked good, their website looked good, so canceled... And out of 2,804 Reviews ; Sun Basket sunbasket com reviews a company only cares about money instead of Sun is! `` default '' menu that gets sent unless you make changes will be contacting them for direct! To ca, or, WA, CO, ID, UT, and! The middle of the other meals when i called back and a weekly menu ppl meal... As everyone else and it was bland and tasteless biased and paid by jeri Di fiore lincoln... Personalization, and the quality of food delivery service again i am not being paid to this... Produce is sustainably sourced and organic protein upgrades just ca n't compare to Chef... The portions are on the way a two pieces of fish made so far because of this.Edit: asked! Hi Joanna, we 're very sorry to hear the proteins did not arrive.! Using Sun Basket Reviews 2,763 Write a review been using Sun Basket review are. My opinion quality of TV dinners door restaurant in San Francisco, crushed torn. Both spoke with Sun Basket review Express had a credit very untrustworthy and unreliable in opinion! Basket was $ 80 from our meal kits feedback and we are into this small. Hand corner account is closed, all our customer 's totals prior to sending a ;. Reviews ; Sun Basket # 1 – price learned my lesson and will likely switching! Your Trustpilot Inbox, and i received wilted produce and rotten fish and `` customer available!