“More information is being collected than ever before, but today’s storage technology has critical limitations on how long data can be stored and remain uncorrupted,” said Mr. Plummer. This is partially because even after the pandemic rebound, many people still won't go back to the office and a new world of applications relying on the cloud is expected, Nag said. We're living in a world of uncertainty and Gartner's top strategic predictions for 2021 examine how technology will help with resetting, restarting, and responding to society and the enterprise. Gartner: 5G IoT endpoints to triple between 2020 and 2021; Surveillance cameras to be largest market over next 3 years. Gartner's marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and reestablishing customer relationships in line with digital's "new normal." This provides a longevity that traditional storage mechanisms simply do not have.”. The impact of this will be especially hard on women in the workforce. Credit: Arthur Ogleznev / Unsplash. Katie Costello Oct 20 2020. Gartner predicts that through 2021, there will be a 15% rise in customers seeking outside help after being frustrated by traditional support channels. Follow news, photos and video coming from Gartner IT Symposium/Xpo on Smarter With Gartner, on Twitter using #GartnerSYM, Instagram, Facebook and LinkedIn. Will he rewrite history? Gartner IT Symposium/Xpo 2020 is the world's most important gathering for CIOs and other IT executives. Spending numbers also reflect this, as Gartner continues to see growth in software and IT services. Gartner’s marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and reestablishing customer relationships in line with digital’s “new normal.” "Watch now" As the use of these digital surveillance technologies increases, ethical considerations and actions that bring privacy rights to the forefront will be critical. The predictions were revealed at the Gartner IT Symposium/Xpo 2019 in Orlando, which runs through October 24. The Gartner 2021 Predictions: Accelerate Results Beyond RPA to Hyperautomation. Gartner: Top 10 Strategic Predictions for 2021 and Beyond Every year at its IT Symposium/Xpo conference, Gartner presents a list of what it calls strategic predictions. Tearing Down the Walls; Employee Unrest; More Adult Supervision; Let’s begin with chapter 1… Be Here Now. Gartner sees their 2021 predictions in the from of six short stories, enticingly titled: Be Here Now; Blend, Don’t Break; Sign Me Up! Plus, not having to choose between childcare and a job may result in more women in leadership positions over the long term. The unprecedented time also witnessed an increase in cyber-crimes and thefts, online learning, virtual offices, and so much more that would govern the technology trends 2021. By 2025, customers will pay a freelance customer service expert to resolve 75% of their customer service needs. This will become even more challenging in the wake of COVID-19, as Gartner predicts that by early next year, one-in-five private childcare centers will have closed their doors permanently. Through 2021, brands that create or commission content will develop industry standards for authentic content on brand- owned websites, Gartner predicts. 2021 Predictions. By 2025, 40% of physical experience-based businesses will improve financial results and outperform competitors by extending into paid virtual experiences. The increasing capability of internet of things, digital twins and virtual and augmented reality (VR/AR) is making the provision of immersive experience more attractive and affordable to a wider range of consumers. After a tumultuous 2020, global IT spending could be in a for a solid recovery in 2021, according to Gartner. Gartner Terms of Use Privacy Policy. DNA is inherently resilient, capable of error checking and self-repair, which makes it an ideal data storage and computing platform for a range of applications. Walk away with steps you can take to embrace the 5 ecommerce market predictions for next year. By the end of 2023, Gartner predicts 40 percent of organizations will blend virtual and physical experiences leading to increased workforce productivity and customer reach. Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management, Gartner predictions for RPA offerings and the broader category of hyperautomation, Opportunities and risks that impact business process and integration shifts, Balance between revenue growth, customer retention and cost optimization. No one got career predictions right for 2020 since we didn’t foresee the pandemic happening. Gartner, Inc. predicts that by 2021, CIOs will be as responsible for culture change as chief HR officers (CHROs). This forced transformation was just the beginning. Gartner predicts that by early 2021, 20% of private childcare centers will have closed permanently, leaving a dearth of qualified providers. The zeal of resilient operations in the form of business process and integration excellence continues to be the common goal for the enterprise.Contact us at gartnerwebinars@gartner.com with questions about watching. The Audit Plan Hot Spots Report revealed that IT governance is displacing data governance, which was the top entry for 2020 and is in second position for 2021. Gartner, Inc. today revealed its top strategic predictions for 2021 and beyond. Gartner’s top 10 strategic predictions for “resetting everything” in 2021 and beyond Top tech trends for 2021: Gartner predicts hyperautomation, AI and more will dominate business technology By continuing to use this site, or closing this box, you consent to our use of cookies. By 2025, customers will be the first humans to touch more than 20% of the products and produce in the world. CIOs must look to partner with these freelancers early on to reduce the customer experience, brand and monetization risks created by third-party customer service providers. Their findings were … button, you are agreeing to the Gartner sees their 2021 predictions in the from of six short stories, enticingly titled: Be Here Now; Blend, Don’t Break; Sign Me Up! Gartner Predicts Top Technology Trends 2021 The pandemic indeed has been the time when we saw innovations and technology to fight the fatal virus. Top Tech Trends For 2021: Gartner Predicts Hyperautomation, AI And More Will Dominate Business Technology Operational resiliency is key as the COVID-19 pandemic continues to change how companies will do business next year. ©2020 Gartner, Inc. and/or its affiliates. “By responding to the voice of society, more product brand names or messages are going to be changed or dropped through next year than in the previous five years combined.”. Accessible on-site childcare can increase … Polk shared Gartner marketing predictions for 2021 and beyond, including three key developments. For brand marketers and advertisers, this creates brand-safety concerns and other related challenges. “The future technologies that will lead the ‘reset of everything’ have three key commonalities: they promote greater innovation and efficiency in the enterprise; they are more effective than the technologies that they are replacing; and they have a transformational impact on society.”. Accessible on-site childcare can increase retention, employee engagement and productivity. “Technologies are being stressed to their limits, and conventional computing is hitting a wall,” said Daryl Plummer, distinguished research vice president and Gartner Fellow. The unprecedented time also witnessed an increase in cyber-crimes and thefts, online learning, virtual offices, and so much more that would govern the technology trends 2021. 2021 movies: The adventure films you should be excited about Film Daily 00:24 4-Dec-20. We're living in a world of uncertainty and Gartner's top strategic predictions for 2021 examine how technology will help with resetting, restarting, and responding to society and the enterprise. “In the short-term, such technologies could include extreme parallelism, DNN-on-a chip or neuromorphic computing. Gartner, Inc. today revealed its top strategic predictions for 2021 and beyond. Executive Summary: After 3GPP release 16 has been completed and included in IMT 2020 RIT/SRIT, 5G networks will offer ultra-reliable, ultra-low-latency and high-bandwidth capabilities. “A variety of advanced computing architectures will emerge over the next decade,” said Mr. Plummer. Gartner Terms of Use "What we have to do is be able to keep up, not just with technology, but in the way we work, our processes, and in societal issues that we face every day." Gartner, Inc. today revealed its top strategic predictions for 2021 and beyond. Upcoming dates and locations for Gartner IT Symposium/Xpo include: Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. Credit: Arthur Ogleznev / Unsplash. In any event, the year 2021 will show us the same scenario: revolts, extremist surges, tensions, xenophobia, anti-Semitism. In most cases, such tools are keeping a digital record of those conversations. Gartner, Inc. today revealed its top marketing predictions for 2021 and beyond during the Gartner Marketing Symposium/Xpo, taking place virtually in the Americas December 1-3. Gartner Gartner predicts 14.2% of the total global enterprise IT spending market will be spent on the cloud in 2024, a 5.1% increase from 2020, the report states. Rather than contacting the company directly, customers will increasingly turn to freelance customer service professionals who are experts in the technology for which they are seeking assistance. Gartner's top predictions explore the role of technology in resetting, restarting, and responding to a world of uncertainty. Gartner has revealed its top predictions for IT organisations and users for 2021 and beyond, exploring the role of tech in responding to uncertainty New methods of innovation will be required to avoid hitting a brick wall. “As we’ve seen time and time again, being tone deaf to societal issues can rapidly and irreparably hurt a brand,” said Mr. Plummer. As humanity’s computing needs evolve, more advanced systems will be required, capable of radical adaptation and resilience in complex and hostile environments. We use cookies to deliver the best possible experience on our website. 6. CIOs should see hyperautomation as a principle, not a project, as they move forward in updating their processes for the future.”. Starting now, CIOs can expect a decade of radical innovation led by nontraditional approaches to technology. In the long-term, technologies such as printed electronics, DNA storage, and chemical computing will create a wider range of innovation opportunities.”. That will open up new enterprise … Investing in content moderation, enforcement and reporting services will be critical for enterprises to understand the providence of the content on their sites. Other housing market predictions for 2021. Yet site and app publishers must walk the line between enforcing policies to provide a safe environment and being accused of censorship. This will significantly increase employee satisfaction, productivity and retention, particularly among women in the workforce. Gartner’s top predictions explore the role of technology in resetting, restarting, and responding to a world of uncertainty. “Technologies are being stressed to their limits, and conventional computing is hitting a wall,” said Daryl Plummer, distinguished research vice president and Gartner Fellow. By 2025, 75% of conversations at work will be recorded and analyzed, enabling the discovery of added organizational value or risk. “Technologies are being stressed to their limits, and conventional computing is hitting a wall,” said Daryl Plummer, distinguished research vice president, and Gartner Fellow. All rights reserved. “The world is moving faster than ever before, and it’s essential that technology and processes are able to keep up to support digital innovation needs. Michael Cooney (Network World) 22 October, 2020 13:40. share; print email Comments. ©2020 Gartner, Inc. and/or its affiliates. What technology will define and reshape marketing in 2021? Live from #GartnerSYM Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. Therefore, brand advertisers will become responsible for neutralizing polarizing content, and industry standards for content moderation will emerge,” said Mr. Plummer. Business measurement tactics are expanding to include a focus on opinion-based metrics, such as voice of society, equal to that of more tangible metrics like click-through rates. To learn more about how we help decision makers fuel the future of business, visit gartner.com. These predictions are sometimes novel (block-chain will fight deep fakes), sometimes routine (multi-cloud will become more common), but always insightful. Gartner Digital Commerce Predictions 2021 Explore digital commerce predictions from Gartner to strengthen your 2021 strategy. To meet increased demand, large companies will begin repurposing empty facility spaces for offerings that have a societal value-add, such as childcare or educational services. The “voice of society” is the shared perspective of people in a community that drives the desire to represent and shift ethical values toward a commonly acceptable outcome. 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