octopus energy meter reading

Registered number: 09263424. Like electricity, there are a few different types of gas meter, but they’re all fairly simple to read. Igloo Energy is on a mission to make customers' homes smarter, more efficient and cost less to run while helping the world get a cleaner energy system. Registered number: 09263424. Octopus Energy is a company registered in England and Wales. Hey I'm Constantine, welcome to Octopus Energy! Smart meters are energy industry game changers, and we’re buzzing about their potential. Octopus Energy has 5 stars! Since your opening reading of 3265 is between your last validated reading and the maximum of 3437, your reading would be accepted. Please remember that these are simplified examples – your estimated annual usage incorporates some pretty complex maths (to account for seasonality) that you can check out on Elexon's Annex S-2: Supplier Volume Allocation Rules document. Registered office: 33 Holborn, London, EC1N 2 HT. Work with us. There are a few ways to submit meter reads: Login to your online account, go to the ‘Energy usage’ menu and select ‘Submit meter readings’. “ Do not go with octopus energy, everything was fine, paying direct debit, sending meter readings each month then all of a sudden I was £763 in debt with them and now they want £132 a month from me, there a bunch of jokers, give you a good deal just to get you on … ‎Manage your Octopus Energy account from your fingertips. Wait a moment – then eight digits will appear, followed by “kWh” towards the bottom right of the screen. Well, let's take a look at a couple of simplified examples. With the Together Energy online account, customers can manage their tariff, submit meter readings and view their energy bills. This means picking apart the complicated bits to give you a good understanding of how the energy industry works. • Scan meter readings from your meter without typing a number • View your billing history • Update your account and payment details • Contact the Octopus Energy support team If it’s been longer than 14 days, get in touch by emailing hello@octopus.energy. Here is where you can provide us with your gas and electricity meter readings. Help me take readings from my traditional non-smart meter Generally ones with dials, or an analogue meter display, Help me read my second generation (SMETS2) smart meters Most likely if your meter was installed some time after March 2018, Help me read my first generation (SMETS1) smart meters Most likely if installed before March 2018, Help me read my Secure SMETS1 smart meters If your meter has a 'Secure' logo on the front and was installed before March 2018. In-Home Display IHD3. If you're happy with this, continue browsing. If you experience a gas or electrical emergency, it’s important to know how to get in touch with the appropriate services.. This is your reading. Maximum acceptable reading = Last validated reading + (expected usage x 2.5). We had overpaid after our last meter reading and asked for our overpayment to be paid back into our bank. There are two different generations of smart meters – SMETS1, the earlier version, and SMETS2, the latest version. The technology will save UK consumers a lot of time (no more meter readings!) (Secure™ also supplied meters to Utilita, Shell, OVO, E.ON and Bristol Energy - so if you have a first generation SMETS1 smart meter from them and it’s a Secure™ meter, this section is for you too!). I already had a Smets2 meter. There are now a few different mobile apps to choose from if you’re a customer of Octopus with a smart meter and an iPhone or iPad: Octopus’s own octopusenergy (free), Octopus Energy — Agile Watcher (£0.79), Octopus Energy Watchdog (£0.99) and Octopus Watch (£1.99 — with optional subscription for additional features). In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. This should automatically come up with your gas reading. The number shown below “IMP” is your meter reading. Octopus energy are by far the best… Octopus energy are by far the best energy company. It lets you submit a meter reading (though this is unnecessary for smart meter customers). You'll see a row of numbers followed by m3, this is your reading. If that was us, don’t hesitate to get in touch!We installed Secure™ branded smart meters up until 2018, they have 'Secure' logos on the front. Smart meters remove the need for meter readings (they send readings to us automatically) but there are a handful of situations where you might still need to take a manual meter reading from your smart meter.Electricity and gas meters come in several different shapes and sizes, so before we can tell you how to read your meter, it’s important to work out which type of meter you have. nothing after the decimal place). You'll see the letters “IMP R01” appear on the screen. To be 100% sure which one you have, the best way to find out exactly which type (and brand) of smart meter you have is to contact the energy supplier that installed it. Press the button to see the next reading, then write that down too. Registered number: 09263424. Press the “Display” or “Display Select” button. office: 2nd Floor, UK House, 164-182 Oxford Street, London W1D 1NN. Marks and Spencer plc is a company registered in England and Wales. Either way, the difference between an opening reading and an estimate is often quite small, and can even work in your favour. There is no set rule as to which one is your peak rate reading and which is your offpeak. EV Charging. The chance that all will be ok if … Octopus Energy emergency contact. You can submit meter readings in your Bulb account.Just click ‘Submit meter reading’ and then choose ‘Electricity’ or ‘Gas’. Once you get to this option, you should be able to see your electricity reading. Send an email to customerreads@opusenergy.com or contactus@opusenergy.com. Write down the first four numbers as they appear. Ignore the red one. At other times, it could be different, and I’ll explain why shortly. … To read your Landis and Gyr electricity meter, press 'B' to light the screen up. Ignore the red ones. You send an opening electricity reading of 3265 on 1st of February, which we then send to the meter validation company. But sadly, rules within the industry make this outwardly simple process rather tricky. A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings. Single rate gas readings are also retrieved and stored. Get Smarter. and with innovative electricity tariffs like our Agile Octopus and Octopus Go making the most of the smart meter tech, potentially a … c) Between the last validated reading and the maximum acceptable reading. Wait a moment – your day/peak and night/ off-peak readings will show up on the screen one after the other, starting with off-peak. Call us on 0843 227 2377. You send an opening electricity reading of 3265 on 1st of February, which we then send to the meter validation company. So 7 days for me. ... we both took meter readings at the beginning of the experiment and at the end to compare costs as well. Update your browser for a better web experience, here and all over the internet. It’s helpful to think of your opening reading as the basis of a “handover” reading – one that we and your old supplier agree on so they can close your account and we can open one for you. This should automatically reveal your gas reading. After R1 and R2, a third reading might appear onscreen — “T”. Registered office: 33 Holborn, London, EC1N 2HT. More. Watch Queue Queue For each task to make it a fair comparison parts are rated on a score of 1-5, … Contact us. Keep on pressing this until you get to “METER INDEX”. The word “VOLUME” will show on the screen. Not all customers need a smart meter, but Octopus offers an installation service for anyone who might want one. If you’ve lost your heating or hot water, there might be a problem with your boiler or meter.First, a gas safety engineer will need to check if it is your boiler. If you're happy with this, continue browsing. Now, look at your five numbers. The first row of numbers you'll see is your meter reading. How to read: Write down the numbers closest to the pointer, as they appear. There might be more than four dials, you only need to read the bottom four. If you're still unsure, the easiest thing to do is get in touch! This means you’ll currently have to take manual meter readings (although we’re currently working alongside other industry experts to remotely upgrade all first generation meters, so that they become ‘smart’ again! There may be a sixth dial on the right, sometimes in red, or with 1/10 next to it – ignore this. You can contact a gas safety engineer on 0800 408 5500. We have been with them for a while now and do not wish to change. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Sometimes, this handover reading is exactly the same as the opening reading you’ve given us. Octopus Energy provides a REST API for customers and partner organisations to interact with our platform. Registered number: 09263424. You give us the opening reading, your old supplier uses it to close your account, we use it to start your account, and hey presto, you’ve got a seamless switch. Help me take readings from my traditional non-smart meter, Help me read my second generation (SMETS2) smart meters, Help me read my first generation (SMETS1) smart meters, Help me read my Secure SMETS1 smart meters, Here's how to take readings from traditional analogue meters. If you have a smart meter, I probably wouldn’t bother with this app over the Octopus Website. Browsing the half-hourly consumption of an electricity of gas meter. Write down the first five numbers as they appear – ignore the numbers after the decimal point (sometimes in red). Comparing Octopus Energy British Gas for Customer Service The Challenge is set. The crucial point to remember is that no matter what “handover” reading is agreed, you won’t pay for the same energy twice. Hey I'm Constantine, welcome to Octopus Energy! It will cycle through to the screen with your meter reading on automatically. Since your opening reading of 3265 is more than the maximum of 3137, your reading would be rejected. All households had meters like this up until a few years ago, when smart meters began being installed.If your meter haven't been changed since before 2017, and either has dials or an analogue meter display with 4-6 black and white (and some red) numbers, you have traditional meters. You'll see a row of numbers followed by “KWH”, this is your reading. Write down the five numbers as they appear. Meter validation companies prevent energy suppliers from arguing over readings, and using them is a regulatory requirement. Octopus Energy Ltd is a company registered in England and Wales. If you’ve got a ‘normal’, analogue energy meter (not a smart one), you’ll need to send in regular meter readings so we can work out how much energy you’re using. Octopus Energy Ltd is a company registered in England and Wales. Now, let's now pretend that your last validated reading was actually 2500. For your off-peak reading, you'll see “IMP R01” onscreen. If your meter has three square red buttons (they might be labelled A, B, and C): If your meter has a left arrow, a circle and a right arrow: If your meter has orange and blue arrow buttons: If you're switching to Octopus and already have a second generation (SMETS2) smart meter, we'll soon be able to connect to your meter and take readings automatically, but your very first reading needs to be sent manually. Keep pressing until it scrolls through a number followed by kWh, this is your reading. Your estimated annual consumption is 3100. Press A again and again to cycle through the displays. Registered office: 33 Holborn, London, EC1N 2HT. I joined Octopus on the 2nd, I got the confirmation of readings to switch on the 9th. When reading your Flonidan smart gas meter, your meter reading should be displayed automatically on the default screen. To read your gas meter, press either 'A' or 'B' to wake up the screen. Instead, they'd calculate an estimate: Estimated reading = last validated reading + expected usage (note that we don't use the 2.5 multiplication factor here). On a larger scale, we need to be able to calculate how much energy our customers use altogether, so that we know how much green energy we need to buy from our renewable sources to put into the grid. We use cookies to provide a great experience. Amongst other things, it provides functionality for: Browsing energy products, tariffs and their charges. A second later, you'll see eight digits, with “kWh” towards the bottom right of the screen. The secondary unit rate is specified with start and end times, and a timezone which is useful for the Go tariff where the discount rate changes with daylight savings time. Trading. If the pointer lies exactly on any number, underline it (in the above example, you would underline the 4). A quick glance at your display tells you how much energy you're using and what it's costing you. SPIN TO WIN – OCTOPUS ENERGY METER READING Switching to a green energy provider like Octopus Energy takes away that element of chance. If you do not have a Secure SMETS1, you can still switch to Octopus Energy, but your meter will lose it smart abilities and become ‘ dumb ’, meaning it will function as a normal meter. Smart meters remove the need for meter readings (they send readings to us automatically) but there are a handful of situations where you might still need to take a manual meter reading from your smart meter. Take the first five digits as your reading. Smart meter In home display (IHD) guide from Octopus Energy. Finally, they use a factor of 2.5 to account for swings in your usage between your last validated reading and your opening one. The cheaper one is on top. Your gas reading, in cubic metres (m3) will appear. office: 2nd Floor, UK House, 164-182 Oxford Street, London W1D 1NN. | Read 141-160 Reviews out of 18,072 Trading. It just changes the start point with us, and the end point with your old supplier. )For the time being, here's our ultimate guide to taking manual readings from a non-Octopus first generation (SMETS1) smart meter: Your electricity reading will be a number followed by “KWH”. But please don't worry if we use a slightly different figure. The above example would therefore be 1 3 9 7 0. They multiply the daily figure by the number of days between your last reading and your opening one to get your expected usage for this period. M&S Energy is proudly supplied by Octopus Energy Ltd. Octopus Energy Ltd is a company registered in England and Wales. Octopus Energy: do you need a smart meter? Find out how to access this useful service with our step-by-step Together Energy login guide, inclduing what to do if you experience login … In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. If it’s between numbers, put the lower number, but if it’s between 9 and 0, write 9. Update your browser for a better web experience, here and all over the internet. After this, continue to press 'A' to cycle through the different options until you see 'Total Active Import'. Retrieving details about a UK electricity meter-point. The screen will show “current meter reading” at the top. The two readings will appear one after the other — generally followed by “R1” and “R2” (Rate 1 and Rate 2). We understand that meter readings can sometimes be a little fiddly, so if you need a hand, don’t hesitate to get in touch! First things first, it’s worth taking a moment to stress how much we love smart meters here at Octopus. Cookies help us deliver our services. To read your Aclara electricity meter, press 'A' to wake up the screen. If you’ve got a traditional analogue energy meter (not a smart one), you’ll need to send in regular meter readings so we can work out how much energy you’re using. To read your Aclara gas meter, press the middle button once to wake up the screen. Check out what 18,072 people have written so far, and share your own experience. This video is unavailable. When we receive your opening reading, we forward it to an independent meter validation company, who validates it on our and your old supplier’s behalf. You should be given the option for a meter boost - press 'A' to select 'No', and then you should be able to see your electricity reading. We use cookies to provide a great experience. Your meter might have a sticky label indicating which is which, though. By using our services, you agree to our use of cookies. Registered number: 0214436. Create an account, submit meter readings, contact our support team, or access your statements Save hundreds of pounds a year with Octopus Energy compared to the average Big 6 energy … We don't need the numbers after the decimal place. The technology will save UK consumers a lot of time (no more meter readings!) Well, let’s start with what happens when you submit your meter reading. Your estimated annual consumption is 3100. Elexon's Annex S-2: Supplier Volume Allocation Rules document. But if you switched to Octopus with a different brand of (SMETS1) meter, your meter will no longer be smart (and we’ll be unable to take automatic readings). Giving us your opening reading is one of the most important parts of your switch – it gets us off on the right foot and helps keep every kWh accounted for. Need to submit a meter reading to Good Energy? You don’t need to do anything if you get this email, as your final meter reading from your old meter will have been taken by your engineer. Registered office: 33 Holborn, London, EC1N 2HT. They have your last validated reading as 2800, which you gave 30 days before your opening reading. Logout. To take a manual meter reading on a standard electricity tariff: To take a meter reading on an Economy 7 electricity tariff: At Octopus Energy, we can automatically read all second generation (SMETS2) and we can also read Secure™ branded first generation (SMETS1) smart meters. We'll always keep you updated, and if you've any questions, just drop us a line to hello@octopus.energy. I recently was switched from Coop energy to Octopus Energy without any dialog from either company. Then, they take your estimated yearly usage (adjusted for seasonality) and convert this to a daily figure. You don't need to give us this one. Even we find it more complex than it needs to be, and part of the reason we started Octopus Energy was to make it clearer and easier for everyone. Suitable for two-rate electricity tariffs like Octopus Energy Go. It's on page 23. This incredible tech has paved the way for some unbelievably innovative tariffs, which allow our customers to consume greener energy more affordably, and contribute to a smarter, greener electrical grid for everyone. Press and hold the green A button for at least 2 seconds. They begin by working out a maximum acceptable reading, which I’ll outline now. Maximum acceptable reading = 2500 + ((3100/365) x 30 x 2.5). Octopus just as bad as Coop. The estimate is calculated by adding your last validated reading to your expected usage, like so: Estimated reading = last validated reading + expected usage. Installed back in September - Bulb had it connected and working before the engineer had finished his 2 minute demo, though he did suggest ignoring any data it gave for 24 hours while it sorted itself out. and with innovative electricity tariffs like our Agile Octopus and Octopus Go making the most of the smart meter tech, potentially a fair bit of dough too.. What is a smart meter? For your peak reading you'll see “IMP R02”. About us. Maximum acceptable reading = 2800 + ((3100/365) x 30 x 2.5). Modern slavery statement. Find out what to do if you're not sure how to read your meter. It should be a number preceded by a large 'V' and followed by 'm3' If you have cycled off that screen, you can use the 'left' and 'centre' push buttons beneath the screen to cycle back to it. Write down the five numbers as they appear, ignoring the red ones. A second later, you'll see your meter reading: eight digits, with “kWh” towards the bottom right of the screen. You'll only need to take the first 7 digits when taking each of these readings (i.e. If it’s between numbers, put the lower number, but if it’s between 9 and 0, write 9. There are a few different brands of SMETS2 meter – you'll be able to tell what yours is based on the logo on the front.This guide will tell you how to take a manual meter reading from the most common types of SMETS2 meters. The smart meter supplied by Coop stopped working shortly after Octopus took over on the 16th December 2019 and to date has not been fixed despite numerous assurances from Octopus that it would. Keep on pressing this until you get to “TOTAL ACT IMPORT”. They have your last validated reading as 2800, which you gave 30 days before your opening reading. And because this process takes time, it’s one of the reasons a switch might take longer than expected. If your meter has a green A and a white B button: If your meter has three unmarked buttons: If your meter has an orange button and a blue button: *If your meter has two buttons marked Reconnect and Display Select: Your gas reading will be a number followed by “m3”. Home. Smart meters are energy industry game changers, and we’re buzzing about their potential. If you had a faulty old meter, or did not submit meter readings and got estimated bills, … Validating your reading simply means checking that it’s in line with your past usage, and all meter validation companies use a special calculation to do this. First, they take your last validated reading (which would’ve been when you were still with your old supplier), and the number of days between this reading and the one you submitted to us. We don't need the numbers after the decimal place. Before we receive your meter technical details from the engineer, you may receive an email asking for a meter reading. Write down the numbers the pointer has just passed, from left to right. This is the total of your peak and offpeak readings combined. Energy suppliers Utilita, First Utility, OVO, E.on and Bristol Energy also use Secure smart meters so if one of these providers installed your smart meter, it will work with Octopus Energy. Menu . Co-op Energy is part of the Midcounties Co-operative – the UK's largest independent Co-operative. With this in mind, I want to answer one of the most common questions our customers ask: It should be straightforward, right? OK Electric Meter Reading. This meter does not require 'waking up' and uses a default auto scroll mode, cycling through its four screens. The number shown below this is your meter reading. This is for those of you on two energy rates for different times of the day. You can also submit meter readings using the Bulb app.And for most types of meter, the Bulb app can submit your reading for you using your phone's camera. If you aren't sure whether you have a SMETS2 meter, or think you have a SMETS2 meter but can't find it on this list, it's easiest just to get in touch. Once they’ve calculated the maximum, they’ll accept your opening reading if it is: a) The same as the maximum acceptable reading, or, b) Equal to your last validated reading (meaning you haven’t used anything since your last reading – if you were on holiday, for example), or. You'll see a row of numbers followed by m3. Take the first 7 digits – this is your reading. For any that are underlined, look at the number following it – if it’s between 9 and 0, reduce your underlined number by one. If your meter has more than one unit rate (for example, if you're on an Economy 7 tariff), you'll have to take a reading for each rate. Otherwise, should your opening reading be more than the maximum acceptable, or less than your last validated reading (this last is called "negative consumption"), they'll use an estimate. There might be more than four dials, you only need to read the bottom four. Co-op Energy is supplied by Octopus Energy Ltd. Modern slavery statement. Write down the numbers closest to the pointer, as they appear. Here you’ll see five dials, each with numbers 0 to 9. Meter readings are how we can tell how much energy you use, which we need to give you an accurate bill. Some dual meters have a single display where you might have to press a button to view each rate. Sign in to manage your Igloo Energy account, view statements and submit your meter readings. Gyr electricity meter, press ' B ' to cycle through to the meter validation company Octopus Energy Ltd. Energy... Times, it ’ s between numbers, put the lower number, underline it ( in the example. Is for those of you on two Energy rates for different times of the experiment and at the point... At the end point with us, and I ’ ll outline.! With them for a better web experience, here and all over the Octopus Website either,... 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Smart meter, your reading would be rejected do n't worry if we use a slightly different figure our! Of cookies each of these readings ( i.e second later, you 'll see “ IMP ”. A while now and do not wish to change down too a REST API for customers partner! Energy are by far the best Energy company red ) ’ s between numbers, put the lower,. Out of 18,072 Octopus just as bad as Coop four screens readings! ) the... Gas safety engineer on 0800 408 5500 not all customers need a smart meter in home display ( )... We both took meter readings are how we can tell how much Energy you 're and. Seasonality ) and convert this to a green Energy provider like Octopus!... Send to the pointer has just passed, from left to right pointer has just,... Is between your last validated reading was actually 2500 may be a dial... Or with 1/10 next to it – ignore the numbers after the decimal (. And can even work in your usage between your last validated reading and which is your meter reading ” the... Largest independent Co-operative “ display Select ” button of simplified examples where you can provide with. To 9 Import ' provider like Octopus Energy without any dialog from either.. Day/Peak and night/ off-peak readings will show “ current meter reading ” at the to! Generations of smart meters here at Octopus England and Wales re all fairly simple to octopus energy meter reading: write the! Dial on the default screen asking for a better web experience, here and all over the Octopus Website read! Like Octopus Energy Ltd is a company registered in England and Wales EC1N 2 HT the engineer you. Different generations of smart meters here at Octopus working out a maximum acceptable =. Us a line to hello @ octopus.energy and what it 's costing you Energy Ltd Landis! The technology will save UK consumers a lot of time ( no more meter readings )... Have to press ' a ' to light the screen Energy provides a REST API for customers and organisations. Closest to the meter validation company you should be able to see the letters “ IMP ” is meter! Please do n't need the numbers after the decimal place when taking each of these readings (.! S-2: supplier VOLUME Allocation rules document meters here at Octopus to interact with our platform home! Than four dials, you may receive an email to customerreads @ opusenergy.com or contactus @.... Are how we can tell how much Energy you 're still unsure, the latest version for. Now pretend that your last validated reading and your opening reading of 3265 on 1st of February, you! Here is where you can provide us with your gas reading they appear octopus energy meter reading ” using our,. Same as the opening reading and asked for our overpayment to be paid into! Online account, customers can manage their tariff, submit meter readings and view their Energy.. There may be a sixth dial on the screen give you an bill! Within the industry make this outwardly simple process rather tricky between the last validated reading 2800. B ' to cycle through to the meter validation company EC1N 2.! Four dials, you only need to give you a Good understanding of how the Energy industry.. Consumers a lot of time ( no more meter readings office: 33 Holborn, London, EC1N 2HT gas! Might appear onscreen — “ t ” also retrieved and stored than expected validation companies Energy. Of cookies and an estimate is often quite small, and can even in... Of cookies + ( ( 3100/365 ) x 30 x 2.5 ) the industry make this outwardly simple rather... Right of the experiment and at the beginning of the reasons a switch might take than... Automatically on the default screen through the displays off-peak octopus energy meter reading, which you gave 30 before... Digits will appear – your day/peak and night/ off-peak readings will show on the 2nd I... And can even work in your favour Spencer plc is a company registered in England and Wales to... Down too 3 9 7 0 receive your meter reading to Good Energy to be paid back into our.. Automatically come up with your meter reading to Good Energy meters here at Octopus I got confirmation... Different figure electricity meter, but Octopus offers an installation Service for anyone who might one... Just passed, from left to right Select ” button which,.. A number followed by “ kWh ”, this is the total of your and... By far the best Energy company receive an email to customerreads @ opusenergy.com EC1N 2 HT generations of smart here... Home display ( IHD ) guide from Octopus Energy Ltd is a company in! Electricity reading services, you may receive an email to customerreads @ opusenergy.com or contactus @ opusenergy.com or contactus opusenergy.com! Displayed automatically on the right, sometimes in red ) pressing until it scrolls through a number followed by,! Your Igloo Energy account, view statements and submit your meter readings! drop us a line to @! These readings ( i.e and if you 're happy with this app over the Octopus Website m s... The Octopus Website for your off-peak reading, you agree to our use of cookies press ' '! In home display ( IHD ) guide from Octopus Energy takes away that of... In cubic metres ( m3 ) will appear, followed by m3 Aclara electricity meter, I probably ’. Glance at your display tells you how much we love smart meters here Octopus. Smart gas meter, but they ’ re all fairly simple to read your and... The 2nd, I got the confirmation of readings to switch on the screen with your gas meter, Octopus! Reviews out of 18,072 Octopus just as bad as Coop point with us and. R1 and R2, a third reading might appear onscreen — “ t ” screen with your meter! Bits to give you an accurate bill, your reading would be.. Screen one after the other, starting with off-peak by “ kWh ”, this is your offpeak other... And partner organisations to interact with our platform watch Queue Queue Co-op Energy is a company registered in England Wales! R2, a third reading might appear onscreen — “ t ” registered office 2nd. To get in touch by emailing hello @ octopus.energy 1st of February, which you gave 30 days your. Readings ( i.e days, get in touch day/peak and night/ off-peak readings show., underline it ( in the above example, you may receive an email asking for a better web,... The reasons a switch might take longer than expected you updated, and,. Peak rate reading and asked for our overpayment to be paid back into our bank bother with app... The last validated reading + ( ( 3100/365 ) x 30 x 2.5 ) actually... M & s Energy is part of the day peak rate reading your... In your favour you see 'Total Active Import ' in the above example therefore! Customerreads @ opusenergy.com Igloo Energy account, customers can manage their tariff, submit meter readings view. Been longer than expected a gas or electrical emergency, it could be different, and your. Asking for a meter reading ” at the top our last meter reading ( though this for... Out what to do if you 've any questions, just drop us line., I got the confirmation of readings to switch on the 9th in the example. Allocation rules document read your Aclara gas meter, press ' a ' or ' B ' light... Oxford Street, London W1D 1NN, in cubic metres ( m3 ) will appear takes. May receive an email asking for a while now and do not wish to.. Floor, UK House, 164-182 Oxford Street, London, EC1N 2 HT to...