Just this past week, they released a report titled “Top Strategic Technology Trends for 2021… By 2025, 40% of physical-experiences businesses will improve financial results and outperform competitors by extending into paid virtual. Beyond that, these immersive experiences enable people to relive in-person experiences long after they’re over or even share those experiences in real time with people who can’t join them. Building critical skills and competencies continues to top the list of priorities for HR leaders in 2021. HR leaders know it takes more than intent to fix bias. Organizations should look to build a network of experts to help their customers, but also take the time to understand the legal ramifications of using third-party experts. Gartner's Top Strategic Technology Trends for 2021 Gartner: CIOs Need 'Composable Business' To Be Resilient in Changing Times Gartner: Top 10 Strategic Predictions for 2020 and Beyond DNA storage enables the storage of binary digital data in the double helix, taking binary coding and turning it into coding that fits in the human DNA strand. By 2025, customers will pay a freelance customer service expert to resolve 75% of their customer service issues. DNA storage, factory and farm automation and freelance customer service drive predictions for the foreseeable future. Read more: Gartner Top 10 Trends in Data and Analytics for 2020. Additionally, as the technology continues to evolve, offering better automated factories — maybe ones that don’t squash the grapes — will one day act as a competitive advantage. Accessible on-site childcare can increase retention, employee engagement and productivity. Gartner research recently showed that only 44% of employees say they trust their organization’s leaders and managers to navigate a crisis well. A Gartner survey of HR leaders in early 2020 found that 88% felt their organization had not been effective at increasing diverse representation. Adapt Business Applications to Deliver Agility and Innovation, Key Strategies for Cost Optimization in Application Design and Development, It’s Time to Disrupt the Application Organization. This work friction adds to the burden of incessant everyday change that is driving widespread change fatigue. © 2020 Gartner, Inc. and/or its affiliates. One-third or more of HR leaders agree the major challenges include their lack of visibility and understanding of current skill gaps and being unable to integrate learning effectively into employee workflows. Rethinking work design strategies can help to unlock responsiveness at scale across the workforce and build organizational resilience. By 2024, content moderation services for user-generated content will be surveyed as a top CEO priority by 30% of large organizations. It shows that only 10% of senior-level corporate positions are held by a woman from a racial or ethnic minority and only 18% by a man from a minority segment. Currently, only 21% of HR leaders say peers share accountability or partner with HR to determine future skill needs. SEE: Gartner's top tech predictions for 2021 (free PDF) (TechRepublic) In 2020, each IT spending segment is expected to decline. Analysts presented their findings during Gartner IT Symposium/Xpo Americas, which is taking place virtually through Thursday. Watch webinar: The Top Priorities for HR Leaders in 2021. Plummer presented these Gartner top strategic predictions for 2021 and beyond. The extent to which CIOs engage in digital risk management... Get actionable advice in 60 minutes from the world's most respected experts. Gartner, Inc. announced in October its new trends for next year. Gartner Top 3 Priorities for HR Leaders in 2021. Only 8% said they expected no impact from this evolution. Organizational design and change management also feature among the key objectives for HR leaders, as does building a bench of current and future leaders. In fact, Gartner predicts that through 2021, there will be a 15% rise in customers seeking outside help after being frustrated by traditional support channels. However, all this data collection comes at a risk. For example, a virtual bike ride through the mountains from the safety of your home gym or a roller coaster ride from your living room is more appealing to a larger audience. For example, it might be possible to measure — and work on improving — overall employee satisfaction. Gartner , an $11 billion global research and advisory firm, has 16,700 employees tasked with helping the world’s biggest organizations skate to where the puck will be. Gartner research shows that only 19% of HR leaders report that their workforce can effectively change direction based on changing needs or priorities. Every piece of technology, from smart speakers to virtual meetings to messaging platforms, now records conversations. We believe, Gartner “Top Strategic Technology Trends for 2021” will serve organizations as a guide in enabling plasticity with an adaptable and resilient business and technology foundation. Potential leaders from diverse groups often face unclear career paths and steps to advancement, get too little exposure to senior leaders, and lack mentors or career support. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the … Gartner Identifies the Top Trends Impacting IT Infrastructure and Operations for 2021 8 December 2020 — Research and advisory firm Gartner, Inc. today highlighted six trends that IT … New computing technologies, like neuromorphic computing — a computer that thinks and acts more like the human brain — will begin to take their place. Eventually, industry standards for content moderation will emerge, but in the meantime, CIOs must invest in content moderation services, enforcement and reporting. People are collecting exponential amounts of data, more than has ever been collected before. Download the … Organizations need to begin to think about how to collect that data, how to analyze it and how to use it to improve the employee experience. Gartner is the world’s leading research and advisory company. #CIO #IT #Cloud HR leaders also need a more modern and out-of-the-box approach to recruiting. Businesses that provide physical experiences, like rock climbing or white-water rafting, must extend into paid virtual reality, offering virtual experiences that rival the physical ones. Many tech analysts attended the Gartner IT Symposium and presented different findings. Gartner TalentNeuron™ data shows that the total number of skills required for a single job is increasing by 10% year over year, and one-third of the skills present in an average 2017 job posting won’t be needed by 2021. There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner's analysts. By 2024, 25% of traditional large-enterprise CIOs will be held accountable for digital business operational results, effectively becoming “COO by proxy.”. “The need for operational resiliency across enterprise functions has never been greater,” said Brian Burke, research vice president at Gartner. https://www.gartner.com/.../gartner-top-strategic-technology-trends-for-2021 A recent survey of more than 800 HR leaders shows that although many expect their organizations to focus on growth in 2021… Traditionally, organizations sought to replace roles and individuals in the workforce by seeking a similar set of candidate profiles — from known talent pool sources and from those attracted to the existing employee value proposition (EVP). It would mean a year’s worth of human knowledge could be stored in a gram of synthetic DNA for thousands of years. Gartner research shows that HR leaders need to adopt a dynamic approach to reskilling and redeploying talent, one in which all impacted stakeholders work together to sense shifting skill needs and find ways to develop skills as those new needs arise. As they close these gaps, they can create business value and selectively create composability in the business. Also, recommendations for infrastructure and operations managers to respond to these trends and achieve optimal results in a post-pandemic environment. Sentiment analysts, media metrics figures and contributions to society measurements will matter in 2021, and opinion metrics are now as reliable as click-through analysis. Worker demand for childcare is still an unmet need, and the impact of COVID-19 on the number of available childcare centers is not to be underestimated. We analyze key trends that emerged from Gartner’s Marketing Symposium/Xpo and discuss how marketers and retailers can prepare for 2021. © 2020 Gartner, Inc. and/or its affiliates. Over the next five years, the rise in digital interactions between buyers and suppliers will break traditional sales models. Keep pace with the latest issues that impact business. New technologies are automating most processes, and that ability to automate will change how businesses operate and how they think about their business models. Failure to do so can be damaging to the business. Gartner TalentNeuron data illustrates the lack of diversity among the leadership of U.S. companies. Organizations must consider how society affects the performance of the business, and they have a responsibility to reduce or eliminate tone-deaf or insensitive racial and ethical concerns. As the Internet of Things (IoT), virtual and augmented reality, digital twins and other technologies evolve, immersive experiences are now more affordable, and more fun. As these new technologies mature, they will become increasingly available and more affordable for businesses to begin experimentation. The “voice of society” is the shared perspective of people in a community — one that works toward acceptable outcomes for all by advocating for fair and equal representation and adherence to ethical values. Keep pace with the latest issues that impact business. That fatigue means employees are unable to process change at a time when organizations most need them to be responsive and adaptable. Furthermore, many employees aren’t learning the right new skills — for their personal development or the benefit of the organization. *Note: Some documents may not be available to all Gartner clients. Also on the radar — organizational (re)design and change, and leadership. World News - USA - Gartner: Six Infrastructure and Operations Trends for 2021 - . Tactics include realigning work design to the way work really happens and resetting rigid permissions and signoff processes and hurdles so they don’t unnecessarily impede innovation and action. According to Gartner, Hyperautomation is one of the upcoming technology trends for 2021 as seen in the preceding years. What is keeping employees from adapting to change? Lack of diversity tops the leadership concerns of HR leaders. The impact of this will be especially hard on women in the workforce. Gartner predicts that by early 2021, 20% of private childcare centers will have closed permanently, leaving a dearth of qualified providers. Prioritize skills instead of hiring profiles, Seek to tap into the total skills market, not just known talent pools, Make sure the EVP evolves to deliver on changing candidate wants and needs. 5 Trends That Will Impact Sales Craft In 2021. Gartner, Inc. today announced the top strategic technology trends that organizations need to explore in 2021. The best outside help will cost money, which means paying for a faster solution. As conventional silicon processors approach performance, economic and sustainability limits, they will limit digital initiatives and innovation, thereby limiting the growth of the business. This year, Gartner's technology trends for 2021, released Monday, coalesce around three principles: people centricity, location independence and resilient delivery. This is someone who understands the business and ecosystem and how to implement technology for greater impact. Organizations need to be able to measure what people are saying, and use composable solutions to react quickly. By 2024, 30% of digital businesses will mandate DNA storage trials, addressing the exponential growth of data poised to overwhelm existing storage technology. Brand advertisers must neutralize polarizing content, and at the very least, show a balance between views. Here are five guidelines to ensure that your business is the 'disruptor,' not the 'disrupted.' According to Gartner, in the next two years, public cloud services will be essential for 90% data and analytics innovation. Recommended resources for Gartner clients*: *Note that some documents may not be available to all Gartner clients. The barriers that impede advancement among underrepresented talent equally apply to the leadership pipeline. Their findings were presented on Monday at … This contributes to the lack of confidence and trust in leadership in a year when demands for equity and inclusion have, in general, become more visible and ardent from both employees and the public. Organizations with on-site childcare will attract more candidates. It involves the combination of multiple machine-learning (ML), … As a “COO by proxy,” the CIO will take on the organizationwide role and begin to close the gaps between what the technology can do, what the business can do and what the business wants to do. One approach is to manufacture more intentional networking opportunities that expose high-potential diverse talent to a network of connections that are diverse in role, skills, level and experience — and directly expose that talent to senior leaders who can support their growth and advancement. In this post, we present to you Gartner’s seven top technology trends that will define 2021… Building critical skills and competencies continues to top the list of priorities for HR leaders in 2021. And it’s key to driving many enterprise business goals, including cost optimization (which aligns costs and resources to business priorities). “Technologies are being stretched to their limits,” said Daryl Plummer, Distinguished VP Analyst, during his presentation at virtual Gartner IT Symposium/Xpo® 2020. 10 Future Cloud Computing Trends To Watch In 2021 Cloud computing, which underpinned the world’s economy, global supply chains and remote workforces during the coronavirus … Everyone has experienced the frustration of a bad customer service setup, and many turn to outside help (Google, YouTube, Facebook) to navigate tricky situations. The impact of this will be especially hard on … Organizations that use diversity networking programs are 3.4 times more likely to report they are effective at increasing opportunities for talent mobility. HR leaders see building critical skills as vital to driving many of their organization’s priorities — from growing the business and executing business transformation to improving operational excellence. The COVID-19 pandemic disrupted businesses and global economies in unprecedented ways, but it also forced organizations to consider a different type of future. A large percentage of end-user businesses do not have a COO, a vital role in digital acceleration. It sounds complex, but the technology is actually well-established and understood. This type of shift from designing for efficiency to designing for flexibility is expected, according to 52% of HR leaders, to have a significant impact on their organizations into 2021. “As organizations journey from responding to the COVID-19 crisis to driving growth, they must focus on the three main areas that form the themes of this year’s trends: people centricity, location independence and resilient delivery. Gartner has released its assessment of the top strategic technology trends that organizations need to explore in 2021. HR leaders can help prevent change fatigue, and address the specific factors that contribute to work friction. Research shows outdated work design is the cause of numerous forms of work friction. To support these and other business priorities, 68% of HR leaders say they will be building critical skills and competencies, an objective that has topped the priorities of HR leaders for three consecutive years. At the same time, COVID-19 transformed attitudes about physical versus virtual, and changed the discussion about what people can do without physically being present or putting their safety at risk. Less than 40% believe employees can effectively detect when they are working on the right things for customers. COVID-19 has highlighted how CIOs can drive digitalization across the organization — and how CIOs who work across the business on digitalization instead of just focusing on IT are effectively working as COOs. Digital data (i.e., music, video, statistics) would be encoded in the nucleic acid base pairs of synthetic DNA strands. Currently, a lot of people touch products and produce before they reach their ultimate destination, but automated factories and farms will soon do most of the work, including farming, picking, packing and shipping. By 2024, 30% of major organizations will use a new voice of society metric to act on societal issues and assess the impacts to their business performance. The imperative for diversity, equity and inclusion leaders now is to assess all the systems and processes that systematically deter equal opportunity, as well as take proactive measures to build diversity on the leadership bench. By 2025, customers will be the first humans to touch more than 20% of the products and produce in the world. All rights reserved. This is also an effective way to use empty office space as businesses move toward more remote workers. “Nontraditional approaches will enable the next rebound of innovation and efficiency.”, Technology trends IT can’t afford to ignore. Gartner predicts that by early 2021, 20% of private childcare centers will have closed permanently, leaving a dearth of qualified providers. Future-forward work design is what’s needed to ensure employees can be responsive — that is, in sync with customer needs, in a position to anticipate changes in those needs, and with the ability to adapt their approach and activities accordingly. None of these goals is new to HR leaders, but all have been made more urgent by the effects of COVID-19. Read more: How 2020 Accelerated Conversations on Diversity, Equity and Inclusion. CAMEROON MAGAZINE - CAMEROUN INFO - CAMEROUN ACTU Cloud computing, Gartner… . Privacy is an illusion. Gartner conferences are designed for IT and business executives as well as decision makers looking to adapt and evolve their organizations through disruption and uncertainty, navigate risks and prioritize investments. A recent survey of more than 800 HR leaders shows that although many expect their organizations to focus on growth in 2021, cost optimization features more widely than it did previously — and improving operational excellence remains paramount. Gartner research shows that when using this type of dynamic approach to reskilling, employees apply 75% of the new skills they learn — far more than with other approaches — and learning begins sooner, as needs are identified faster. “As organizations move from their initial pandemic response to more sustainable operations, they’re trying to build resilience into everything, from strategy to work design, so as to enable the organization, its leadership and employees to sense and respond to change, repeatedly,” says Mark Whittle, VP, Advisory, Gartner. Again, COVID-19 has acted as an accelerator, driving the industry to find new and improved ways of getting food and products to consumers. Gartner's top strategic technology trends for 2021 enable that plasticity. Many organizations have experienced, in trying to respond at speed to the effects of the pandemic, that their years-long focus on efficiency has actually left them with rigid structures, workflows, role design and networks that don’t meet today’s needs or flex with fast-changing conditions. Selected for their transformative potential, this year’s trends fall into three themes: People centricity, location independence and resilient delivery. It became clear that businesses need a reset, not only due to the pandemic, but because technological advances demand it. Right now, most data can be stored for a maximum of 30 years. All rights reserved. Plus, not having to choose between childcare and a job may result in more women in leadership positions over the long term. Taken together, these trends … By 2025, 75% of conversations at work will be recorded and analyzed, enabling the discovery of added organizational value or risk. Create a board of ethics to ensure that the data is used responsibly, people’s privacy is respected and an opt-out option is included. Gartner analyzed 72 mergers and acquisitions (M&As) to identify characteristics... Get actionable advice in 60 minutes from the world's most respected experts. Conversations with … This includes data center systems, enterprise software, … Read more: 7 Digital Disruptions You Might Not See Coming In The Next 5 Years. By 2025, traditional computing technologies will hit a digital wall, forcing the shift to new computing paradigms such as neuromorphic computing. The bad news is that more instances of outside help removes an important company-consumer touchpoint. The good news is that this means organizations will have reduced costs in certain customer service areas. Gartner research finds that 65% of candidates have cut short the hiring process because they found certain aspects of the job (e.g., work-life balance, development opportunities, company culture) unattractive. Live from #GartnerIO, @Gartner_IT analyst Jeffrey Hewitt discusses the top 6 trends that will impact #infrastructure and operations in 2021 and beyond. Increasingly, the main challenge is not collecting the data — it’s storing it long term in a safe way. Use Data to Inform Diversity Hiring Decisions, Ask the Experts: What to Consider Before Shifting Positions to Remote, Redefine Performance Management to Drive Impact, 3 Trends in the Gartner Hype Cycle for Human Capital Management, 2020. Gartner will be delivering conferences virtually through August 2021 and resume in-person conferences starting in September 2021. Any organizations that have an online presence, from social media to retailer platforms, face the challenge of how to deal with malicious content. In fact, all of human knowledge could be stored in a small amount of synthetic DNA. This objective is a top priority for 46% of HR leaders. Read more here. 7 Traits of Highly Successful Digital Leaders, Build Organizational Resilience for Today and Tomorrow, Gartner Top 10 Strategic Predictions for 2021 and Beyond, The Top Priorities for HR Leaders in 2021, lack of visibility and understanding of current skill gaps, impede advancement among underrepresented talent, Build Dynamic Skills Systems and Stop Predicting Future Skills, Foundations of Organization Design: Three-Part Series, How HR Leaders Can Promote Black Women Employees to Be Future-Ready Leaders, Continuing to Reset HR Priorities in 3Q20, 7 Key Considerations for a Post-COVID-19 Workforce Strategy, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. All of human knowledge could be stored in a small amount of synthetic DNA. Insights on HR’s goals, challenges and initiatives for the year ahead. Also on the radar — organizational (re)design and change, and leadership. But, unlike past editions, this year’s event was done online due to the Coronavirus pandemic. By 2023, large organizations will increase employee retention by more than 20% through repurposing office space as on-site childcare and education facilities. 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 10 Strategic Predictions for 2021 and Beyond, 7 Digital Disruptions You Might Not See Coming In The Next 5 Years, Gartner Top 10 Trends in Data and Analytics for 2020, How 2020 Accelerated Conversations on Diversity, Equity and Inclusion, Gartner’s Top Strategic Predictions for 2021 and Beyond: Resetting Everything, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. 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